BPO/ Tele Sales
Handle inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets and customer queries.
Graduation & above
1 year
(Freshers who is enthusiastic to start their career in BPO sector also can apply)
Excellent communication and listening skills with good command over the English, Hindi, Telugu languages.
Customer oriented attitude with professionalism.
Female
05
